Working With Us
At Instinct Pest Management, we’re a locally owned Darwin business that takes pride in doing things properly — for our clients and for our team.
We believe great customer service starts with great people. That means friendly, enthusiastic team members who communicate clearly, think proactively and take real ownership of their work. We’re big on problem-solving, professionalism and delivering an experience clients genuinely appreciate.
We’re led by a hands-on director with extensive field and management experience who understands the realities of the job. We maintain realistic scheduling, provide quality equipment, and strive to create a workplace where staff feel supported — not stretched thin. High standards matter to us, but so does work-life balance, family time and long-term sustainability.
What You Can Expect From Us
- Immediate start opportunities
- Long-term roles with genuine growth and upskilling pathways
- Flexible full-time hours (with optional overtime if desired)
- Part-time options considered for family flexibility
- Generous scheduling with adequate time allocated per job
- Limited remote travel — generally close to Darwin
- Wages negotiable based on experience, plus commission opportunities and annual reviews
- Company vehicle (where applicable), phone, tablet, uniforms and quality equipment provided
- A close-knit team culture where family comes first
What We Look For
- Customer-focused professionals
- Friendly, reliable team players
- Strong communicators
- Problem-solvers who take initiative
- People who want to grow with the business
If you’re looking for a workplace where your effort is recognised, your balance is respected, and your work genuinely makes a difference — we’d love to hear from you.
Current Positions Available
Timber Pest Technician
As a Timber Pest Technician, you will specialise in termite inspections, reporting and treatment solutions across residential and commercial properties throughout Darwin and surrounding areas.
Key Responsibilities
- Conduct AS3660-compliant termite inspections
- Identify termite activity, conducive conditions and structural risks
- Prepare detailed digital inspection reports
- Recommend and explain treatment options to clients
- Carry out termite treatments including chemical barriers and monitoring systems
- Install and maintain termite management systems
- Maintain accurate compliance documentation
Requirements
- Current Pest Management Licence (or willingness to obtain)
- Experience in termite inspections preferred
- Strong attention to detail
- Professional presentation and communication skills
- NT Driver’s Licence
General Pest Technician
This role involves delivering high-quality pest control services across Darwin’s residential, strata and commercial sectors.
Key Responsibilities
- Carry out routine and reactive pest treatments
- Conduct property assessments and risk identification
- Recommend preventative pest solutions
- Maintain accurate service records and reporting
- Provide clear aftercare advice to clients
Requirements
- Pest Management Licence (or willingness to obtain)
- Strong customer service skills
- Good time management and reliability
- Comfortable working outdoors in NT conditions
- NT Driver’s Licence
Inspector / Handyman – Possum Specialist
This role operates under our specialist division, Darwin Possum Man, focusing on possum inspections and exclusion work.
Inspections & Quoting
- Inspect roof voids and structures for possum evidence
- Identify entry points and structural vulnerabilities
- Formulate detailed exclusion quotes
- Order and collect required materials
Exclusion Work
- Install flashing and metal barriers
- Install gutter guard systems
- Seal entry points
- Install nesting boxes where required
- Set and monitor traps in line with NT regulations
Safety & Compliance
- Work safely at heights
- Operate ladders and Elevated Work Platforms
- Follow wildlife and safety regulations
- Maintain documentation and job records
Requirements
- Comfortable working at heights
- Physically capable of manual installation work
- Working at Heights and EWP (training provided)
- NT Driver’s Licence
Operations Scheduler
The Operations Scheduler coordinates technicians, manages bookings and ensures smooth daily operations.
Key Responsibilities
- Schedule technicians efficiently
- Manage inbound and outbound calls and emails
- Confirm appointments and manage reschedules
- Coordinate urgent and reactive work
- Maintain CRM accuracy
- Support workflow optimisation
Requirements
- Strong organisational skills
- Excellent communication
- Experience in scheduling or administration preferred
- Ability to multitask under pressure
BDM / Client Manager
This role drives growth across commercial, strata, government and real estate sectors throughout Darwin.
Key Responsibilities
- Build and manage commercial client relationships
- Attend contract information sessions
- Prepare quotes and tender submissions
- Manage sales pipeline
- Conduct client site visits
- Support marketing initiatives and networking events
Requirements
- Strong communication and relationship-building skills
- Organised and self-driven
- Experience in sales or BDM roles preferred
Traineeships & Mentorships
If working with us feels like the right fit but you don’t yet have the required skills or qualifications, we encourage you to speak with us.
We offer structured traineeships and mentorship pathways for motivated individuals who align with our culture and standards.
We take an innovative approach to building our team and are open to creating opportunities for the right people.